Customer Response Associate

Job Description

Experience & Skills Required:

Fresher & Experienced both can apply. 

Communication Skills:

Good communication skills in Kannada (Should be able to understand English too and revert accordingly).
Final Covid-19 Vaccinated Certificate to be submitted at the time of Joining.

Job Responsibilities:

• Greets and receives customers in a welcoming manner and Serves customers by helping them choose products along with responding to customers' questions.
• Provides outstanding customer service and Documents sales by creating or updating customer profile records.
• Manage large amounts of inbound and outbound calls promptly.
• Adhere to company policies and procedures.
• Doing sales (IB & OB Both), Blended Process
• Proficient in driving sales.
• Exhibits promptness and politeness using the appropriate verbiage while answering customer queries.

Desired Candidate Profile:

• Ability to work well under pressure with high attention to detail.
• Decent English communication with Kannada (Both Oral & Written) and interpersonal skills.
• Ability to work in a team or as a single contributor.
• Adaptability / Flexibility on shifts, Ownership, and initiative.
• Being Active & Energetic.