Customer Service New Associate - Service Desk (Start ASAP)

About Accenture

Accenture is a global professional services company with leading digital, cloud, and security capabilities. Combining unmatched experience and specialized skills across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations Services, and Accenture Song - all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. The 699,000 people of Accenture deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

Your Role

• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts

Training, Development & Rotations 

Accenture commits to offering its people opportunities to acquire new skills and strengthen their readiness to advance into new roles. Accenture invested millions each year in continuous learning and professional development programs, delivering more than 31 million training hours every year. The programs include specialized certifications, deep tech training, workshops, online games, hackathons, and virtual reality. Accenture offers deep certifications in technologies and platforms like Cloud, SAP, and Salesforce. 

Salary & Benefits

With Accenture’s Total Rewards, you are empowered to be your best - for the business, your family, and for yourself. Accenture's mix of financial rewards recognizes its people's unique skills, impact, and career progression. Accenture offers a personal blend of base pay, bonus, equity, and a comprehensive suite of programs to make it easier to stay physically, emotionally, and financially healthy. Accenture is firmly committed to pay equity and has processes to help ensure that its people are compensated fairly. The salary for this role ranges from ₹379,620 to ₹395,100.

Career Progression

Accenture's vibrant career paths are intentionally flexible so that its people are encouraged to develop their skills, bring new ideas, suggest creative solutions, and lend their bold, authentic voices to their work. Providing fair and supportive career pathways to give all people equal access to opportunities. Accenture invests in spaces, technology, and tools to support its global collective of diverse people and talent innovating together. Accenture blends comfort and productivity in spaces that are inviting, familiar, environmentally sustainable, and physically accessible for all.

Work-Life Balance

Balance your work and personal life with a range of workplace options and innovative tools that help you stay connected globally. Accenture provides several voluntary options, including job-sharing opportunities, and part-time and flex-time schedules. At Accenture, you can manage your time away from home with fly-back flights, compressed workweeks, extended weekends, and time at the client. 

Culture & Vibe

Accenture has an unwavering commitment to diversity with the aim that every one of its people has a full sense of belonging within the organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Accenture’s commitments and investments to nurture a culture of equity include accountability and transparency, combating racism, pay and gender equity, LGBTIQ+ visibility, disability champions, and new career pathways.

About You

• Any graduation.
• Agile Team Practices
• Ability to meet deadlines
• Ability to work well in a team
• Agility for quick learning
• Problem-solving skills
• Written and verbal communication
• Account Reconciliations

How to Apply

• To start your application simply click the "Apply on Employer Site" button on this page.
• Once you’ve submitted your application, Accenture Recruitment Team will review your qualification and will schedule you for a series of interviews which may be on the phone, via video, or in person.
• If you receive an offer, Accenture welcomes further discussions before you make your decision. 
• After an offer is accepted, your Accenture journey begins with the New Joiner Orientation and you will have the chance to meet with new colleagues and learn more about Accenture.

Source

The following sources were used in researching this page:

• accenture.com
• ambitionbox.com/accenture-salaries