Customer Service New Associate-Telecom Operations

About Accenture

Accenture is a global professional services company with leading digital, cloud, and security capabilities. Combining unmatched experience and specialized skills across over 40 industries, Accenture offers Strategy and Consulting, Technology, and Operations services powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. 

Your role

Roles and responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your expected interactions are within your own team and direct supervisor.
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
• The decisions that you make would impact your own work.
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
• Please note that this role may require you to work rotational shifts.

To know more about roles and responsibilities Click the "Apply on employer site"  button

Training & development

Accenture provides various opportunities for its employees to improve and grow while working for the company’s mission. Here the employee is encouraged to develop one’s learning plan, based on mutually identified competency gaps, in the present and aspired job career path. Advance your skills through state-of-the-art offerings that tie virtual learning to your real-world career. 

Benefits

They provide the following benefits:

• Child Care.
• Employee Assistance Program.
• Gymnasium.
• Health Insurance.
• International Relocation.
• Job Training.
• Soft Skill Training.
• Vacation & Paid Time Off.
• Work From Home.

Career progression

Each career path in Accenture is a continuous learning journey, and an opportunity to grow in new directions and surprise yourself and them. As one dynamic network, they channel their curiosity about what comes next to make change happen.

Work-life balance

Work days are usually from Monday to Friday. Accenture provides a hybrid working option with flexible work timings—a good learning platform for multitasking. Balance your work and personal life with a range of workplace options and innovative tools that help you stay connected globally. 

Culture & vibe

Accenture has a diverse and inclusive culture. Being a global organization, the company gives an open environment to employees from different backgrounds. On the whole, Accenture encourages an environment of safety, security, and flexibility while maintaining the principles of honesty and integrity.

About you

What are they looking for?

• Telecom Dispute Management.
• Ability to perform under pressure.
• Adaptable and flexible.
• Problem-solving skills.
• Customer Service Management.

Qualification:

• Any Graduation.
• Years of experience: 0-1 Years.

How to apply

To apply for this role, just click on the "Apply on employer site" button, which navigates to the career section where the application can be filled out and submitted.