Customer Experience Maker Intern

About Adobe India

Changing the world through digital experiences is what Adobe’s all about. They give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. They are passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

Your role

Job Responsibilities:
Understands the overall concept of the company, including the brand, customer, product goals, and all other aspects of service.

• Rotates through our divisions of responsibility and provides ideas to grow and improve the business.
• Accepts designated, business-focus projects to research, propose ideas and solutions, and present the final project during the internship.
• Provide suggestions to management for improving customer service and internal processes.
• Learns and becomes proficient in internal software systems.
• Weekly work hours 40 hours.
• A dedicated mentor to oversee the project's progress.
• Engages with customers during the post-sales cycle
• Acts as a customer advocate ensuring all customers’ voices are heard
• Understand the real-world impact that issues and defects have on customers
• Work closely with customers to understand their business and how best to assist them in using Adobe Experience Cloud Solutions
• Ensure to interpret business strategy and determine innovative solutions supporting strategy implementation.
• Design and model solutions for customer innovation and experience along with similar initiatives variants.
• Perform with innovation development groups to conduct insights as well as design outputs for their work.
• Design, research, develop, analyze, and suggest new Knowledge management concepts as well as strategies.
• Lead and direct different cross-functional programs and projects of varied sizes and types concurrently.
• Contribute and influence the strategic direction for senior leadership using informal and formal communication.

Training and development 

Adobe provides permits and accessibility to its products for every age and ethnic group. It runs Adobe Digital Academy to train people to learn advanced skills. It also educates people through other organizations.     

Benefits

(Source: Ambition Box). The company takes care of you and your loved ones and will support you with a competitive and comprehensive benefits package. Below are some highlights,

• Alterable timings
• Paid holidays after 5 years
• Training 
• Gym
• Free meals and snacks
• Free conveyance
• Remote work

Career progression

Adobe provides equal opportunities to its candidates. It hires individuals throughout the world based on their talent. It invests in the education of its employees and provides feedback through Adobe Check-In talks. The company got the award for the best employer as it promotes the uniqueness of each employee and supports them in their careers. It provides opportunities to gain professionally profound information.

Work-life balance

Work days are usually from Monday to Friday. They have flexible work timings. It has a good Inclusive work environment and provides the opportunity for all its employees, globally to work flexibly with work-from-home options.

Culture & vibe

Adobe provides an environment where workers can express their capabilities and can progress. The staff is respectful towards each other. The company prefers diversity, so that, students, creativity experts, entrepreneurs, government authorities, broad worldwide brands, and employees with different life incidents can be a part of the company.

They also focus on inclusion through the benevolence and engagement of employees, society, and partners. It promotes gender, corporal, and disability impartiality. It builds different societies and networking, so that, the staff can get along with each other. It highly motivates its employees to bring new ideas and graphics.

About you

To apply for this role, you must know and desired key skills as stated below;

Program Qualifications:

• Current students pursuing a Bachelor’s or Master’s degree
• Evidence of strong academics, cumulative GPA of 7.0 or above
• Innovative thinking and thoughtful risk-taking.
• Ability to partner across the organization.
• Sound Communication skills

How to apply

This role is currently closed. If you are interested in this role, simply click "Pre-Register" and Prosple will inform you once this position opens again.