Account Management Associate

About Amazon

Founded by Jeff Bezos in 1994, Amazon began as an online bookstore but quickly expanded to variety of products and services through its online marketplace and content distribution platform, including online retail, cloud computing services, consumer electronics, e-book sales, and digital media downloads.

Your role

Job description:

• The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services.
• They provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools.

Key job responsibilities

• Recruiting Sellers and managing Seller relationship by championing their needs at Amazon.
• Managing and driving the growth of the Sellers’ business by adding selection and delivering on key business opportunities for Sellers.
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams.
• Working with Sellers to improve operational aspects of their business in providing a great consumer experience.
• Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships.
• Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets.

Training & development

Amazon aims to spark a revolution in the way training is provided. It has a deep understanding of the core Operations tasks that drive employee satisfaction. They develop Operations leadership and associates by helping them build stronger relationships with teammates and achieve better performance results.

Salary & benefits

The annual salary for this role can range from INR 3.1 to INR 6.8 LPA. (Source: Ambition Box).

Below are some benefits:

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Perks & Benefits
• Professional Support

Career progression

Amazon believes everyone should be able to learn new skills and build their career at Amazon or elsewhere. That's why as part of their mission of being Earth's Best Employer, they have made a $1.2 billion commitment to investing in the upskilling of their employees with free skills training, tuition support programs, a variety of certifications, and more to help improve the abilities of the employees.

To learn more about the career path click here

Work-life balance

Work days are usually from Monday to Friday. They have flexible work timings. When you join Amazon, you are part of a team that works together to create one goal. You create new friendships, and a lot of those are like family. Here you find good work with a balanced life.

Culture and vibe

Amazon has a very relaxed but still professional work environment. It has a friendly and fun work culture. It is committed to being diverse, inclusive, and equal in its approach.

To learn more about their culture click here.

About you

Basic qualifications:

• Language Certification: B2.2 and above level. Excellent communication skills in written and oral Language.
• Bachelor degree and 0 to 3 years of relevant working experience.
• Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.
• Advanced computer literacy in Microsoft Office (especially MS Excel) applications.
• Interest in e-Commerce/Online business.
• Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience.
• Attention to detail and high capability to work on different projects in parallel.
• Creative and analytical problem solver with a passion for operational excellence.

Preferred qualifications:

• Experience with e-commerce, retail, advertising, or media.
  Experience in account management, marketing, buying, or customer service delivery.

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where there are multiple jobs available for the same role but in different languages(French, German, Turkish, Japanese). Choose the language you want to apply and submit the application directly.