Account Management Executive

About Amazon

Amazon offers a variety of products and services through its online marketplace and content distribution platform, including online retail, cloud computing services, consumer electronics, e-book sales, and digital media downloads. Amazon's goal is to make changes that have a positive impact on society at large. This includes using its position as one of the biggest companies in the world to help reduce poverty worldwide through programs such as Amazon Smile.

Your role

• The ideal candidate will have sales experience, the ability to work in an environment with minimal supervision, comfortable working across multiple complex functions, and the capability to influence seller partners over the phone.
• The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes, and be able to analyze data and gather actionable conclusions.
• Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new, and challenging situations. The candidate should be comfortable executing repeatable processes.
• To be successful in this role you will have superior customer interfacing skills and demonstrate ownership, analytical ability, and an eye for detail.
• Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives.
• This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.

Key job responsibilities:

• Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences.
• Help define the seller base and industry verticals they target for various Amazon services using local knowledge, learnings formwork, and available tools.
• Identify valuable sellers and selection for Amazon services.
• Support retailers with valuable inputs and help them become successful in the Amazon marketplace.
• Track and monitor your performance
• Be a subject matter expert for peers.

A day in the life:

• A typical day of an associate helps support marketplace business to achieve one or other metrics or contribute by surfacing seller pain points through VOS mechanisms which can be actionable inputs for multiple other program teams.

Training, development & rotations

Amazon is committed to empowering employees to do their best work – and to do your best work you need to be constantly learning, growing, and becoming a better version of yourself. With the support of the team, Amazon helps you to reach your potential through a variety of offerings, such as:

• A performance philosophy geared toward development, not ratings
• Constantly have to learn. When surrounded by extremely smart people
• Learn what customer-centric means.
• Job rotation programs designed to reignite and broaden your work experience
• Yearly education and training reimbursement to keep your skillset sharp
• Subscriptions to the leading online training platforms for technical and business acumen
• POD (Power of Difference) communities to network, mentor, and grow as leaders.

Salary & benefits

The average annual salary for this role will range from INR 5 to 6 LPA (Source: AmbitionBox) depending on the experience. The company takes care of you and your loved ones and will support you with a competitive and comprehensive benefits package. Below are some highlights:

• Paid time off
• Health care plans
• Financial planning and assistance
• Maternity and parental leave
• Employee discount on Amazon merchandise
• Employee Assistance Program (EAP)
• Leave programs for military service members, veterans, and their families
• .....read more

Career progression

Amazon believes everyone should have the opportunity to learn new skills and build their career at Amazon or elsewhere. The reason why as part of their mission of being Earth's Best Employer, they have made a $1.2 billion commitment to investing in the upskilling of their employees with free skills training, tuition support programs, a variety of certifications, and more to help improve the abilities of their employees. They also support:

• Higher Education 
• Apprenticeships & Certifications
• Mentorships & Development

Work-life balance

When you join Amazon, you are part of a team that works together to create one goal. You create new friendships, and a lot of those are like family. Work days are usually from Monday to Friday with good flexible working hours.

Culture & vibe

• Amazon has a very relaxed but still professional work environment. It has a friendly and fun work culture. It is committed to being diverse, inclusive, and equal in its approach.
• The company believes that incentives are not enough to make workplace culture powerful. It understands that corporate culture and values define a business.
• They have gained an appreciation for their policies and initiatives that reinforce their employees to strive harder for their mission.

About you

To apply for this role, the basic qualification and key skills required are:

Basic Qualifications

• Bachelor's degree required, MBA preferred.
• Knowledge of English, and Hindi is a must. Additional language knowledge will be an added advantage.
• Excellent analytical, written, oral communication and presentation skills are a must.
• Candidates should have the ability to express their thoughts logically and clearly.

Preferred Qualifications

• Experience in a similar domain is desirable but not mandatory.
• Passion for e-commerce shopping and retail knowledge is required.

How to apply

To apply for this role, simply click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted easily.

The primary recruitment process includes,

• Online Application
• Phone Interview
• In-Person Interview (Technical)