Associate, Quality Services, Audible

About Amazon

Amazon offers a variety of products and services through its online marketplace and content distribution platform, including online retail, cloud computing services, consumer electronics, e-book sales, and digital media downloads. Amazon's goal is to make changes that have a positive impact on society at large. This includes using its position as one of the biggest companies in the world to help reduce poverty worldwide through programs such as Amazon Smile.

Your role

As part of the role, your responsibilities include;

Job Summary:

• Quality Services (QS) organization provides testing support for Devices, Retail, and AWS products.
• The primary objective of the QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions.
• They produce accurate test results to meet daily targets, adhering to defined processes.

Key job responsibilities:

• Gain an understanding of the application test procedures and how to use applicable software and tools.
• Execute test instructions and report test results accurately and promptly.
• Report any deviations observed
• Understand any changes in test instructions related to their assigned work
• Follow defined processes to perform assigned work

Training, development & rotations

Amazon is committed to empowering employees to do their best work – and to do your best work you need to be constantly learning, growing, and becoming a better version of yourself. With the support of the team, Amazon helps you to reach your potential through a variety of offerings, such as:

• A performance philosophy geared toward development, not ratings
• Constantly have to learn. When surrounded by extremely smart people
• Learn what customer-centric means.
• Job rotation programs designed to reignite and broaden your work experience
• Yearly education and training reimbursement to keep your skillset sharp
• Subscriptions to the leading online training platforms for technical and business acumen
• POD (Power of Difference) communities to network, mentor, and grow as leaders.

Salary & benefits

The average annual salary for this role will range from INR 2 to 3 LPA (Source: AmbitionBox) depending on the experience. The company takes care of you and your loved ones and will support you with a competitive and comprehensive benefits package. Below are some highlights:

• Paid time off
• Health care plans
• Financial planning and assistance
• Maternity and parental leave
• Employee discount on Amazon merchandise
• Employee Assistance Program (EAP)
• Leave programs for military service members, veterans, and their families
• .....read more

Career progression

Amazon believes everyone should have the opportunity to learn new skills and build their career at Amazon or elsewhere. The reason why as part of their mission of being Earth's Best Employer, they have made a $1.2 billion commitment to investing in the upskilling of their employees with free skills training, tuition support programs, a variety of certifications, and more to help improve the abilities of their employees. They also support:

• Higher Education 
• Apprenticeships & Certifications
• Mentorships & Development

Work-life balance

When you join Amazon, you are part of a team that works together to create one goal. You create new friendships, and a lot of those are like family. Work days are usually from Monday to Friday with good flexible working hours.

Culture & vibe

• Amazon has a very relaxed but still professional work environment. It has a friendly and fun work culture. It is committed to being diverse, inclusive, and equal in its approach.
• The company believes that incentives are not enough to make workplace culture powerful. It understands that corporate culture and values define a business.
• They have gained an appreciation for their policies and initiatives that reinforce their employees to strive harder for their mission.

About you

For this role, the basic qualification and key skills required are:

Basic Qualifications

• Graduate, preferably in a quantitative field of study with relevant exp of 0- 1 years
• Familiarity with using computers and software
• Experience using any gadgets or devices
• Good communication skills, detailed oriented, and a team player
• Capability to follow defined processes and adhere to policies

Preferred Qualifications

• Understanding software testing
• Ability to complete assigned tasks accurately and promptly

How to apply

To apply for this role, simply click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted easily.

The primary recruitment process includes,

• Online Application
• Phone Interview
• In-Person Interview (Technical)