Business Analyst, Payroll Transformation

Job Summary

Do you want to be instrumental in the success of some of Amazon’s most strategic and highly impactful projects? Amazon’s Finance Operations Payroll team has an immediate opening for a seasoned Business Analyst whose experience illustrates a clear ability to support the implementation of global technologies and services to meet long term business needs.

The Global Business Analyst Lead is self-driven and goal-oriented with a focus on delivering a business solution that meets the user’s needs. As a Business Analyst lead, you will have the broad technical knowledge to lead the Business Analyst and support Project and Program Managers to drive the projects. Payroll industry expertise is preferred but not required. We are a fun and diverse team with members from several different countries. The team works from home most of the time, however, travelling may be required to support global projects.

This position will work with the Payroll Transformation team whose primary function is the delivery of high profile initiatives. As such, you will have exposure to the technology that is needed to facilitate Amazon payroll operations. As a business Analyst Leader, you will also work with the Finance Technology leadership team and must have the ability to communicate effectively with technologists as well as payroll leaders to drive projects in harmony with the rest of the stakeholders.

Key Job Responsibilities

• Work with stakeholders and product owners to understand the users’ goals and objectives and identify success criteria.
• Lead efforts in analyzing, collecting, and prioritizing user requirements, and translate business requirements into technical design, processes and use cases.
• Partner with the development team on system design and gap analysis.
• Create and maintain software development artifacts such as requirements documentation, use cases, test cases, data flow diagrams, UI wireframes, and internal support documentation.
• Work with stakeholder requirements for scoping and understanding roadmap challenges.
• Have the ability to recommend and design workaround solutions when necessary.
• Work with all stakeholders to ensure the implemented solution meets defined success criteria.
• Communicate with Stakeholders, in a manner that enables them to have a common understanding of the product status, risks, and decision points of a system or process changes.
• Partner with the PMO team in assessing tools, approaches, processes, methodology and techniques to improve efficiency.
• Work with the Operational Excellence team to understand, design and build requirements for efficiencies in the Payroll area.
• Act as a project manager for small and medium-size projects by directing, supporting and coaching project(s) team members and stakeholders and reporting on the project progress and status.

About The Team

The payroll Transformation team enables global Payroll operations, support teams and Payroll partner teams in delivering a Perfect Pay experience to our customers (employees). We have a team of Program Delivery experts, Project Managers, Change and Portfolio Managers, Lean Six Sigma Black Belts, Business Analysts and Technology experts to enable our customers. We ensure that our customer requests are addressed in time and right methods are used to deliver best in class technology-enabled processes. Our aim is to provide sustainable solutions that strengthen payroll growth and deliver a bar-raising customer experience.

Basic Qualifications

• Demonstrable experience in leading business analysts/Project Managers/Product Owner the role of delivering software requirements, project management or managing product development.
• Excellent verbal, visual, written and listening skills.
• Excellent data visualization and analysis skills.
• Excellent organizational skills.
• Excellent facilitation, collaboration skills.
• Ability to create structure and provide leadership in ambiguous situations.
• Ability to thrive in a fast-paced, ever-changing environment.
• Ability to excel both independently and in a team environment.
• Data analysis and modelling skills using multiple systems and sources.
• Solid understanding of Visio and ability to diagram complex system interactions and data flows.
• Strong process/workflow skills along with strong technical skills, various BI tools and Excel.
• Able to navigate somewhat ambiguous situations, identify and solve for blockers, and know when to escalate to keep the project moving forward.

Preferred Qualifications

• Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics.
• Excellent interpersonal skills with the ability to communicate and influence at all levels in a matrix organization.