Catalog Assistant, Amazon (Start ASAP)

Your role

The Global Catalog Operations team at Amazon is looking for highly motivated and talented candidates to participate in auditing and correcting the data in their retail catalog.

This job requires the employee to work from the Amazon corporate office location in person.

Key job responsibilities

Responsibilities include, but are not limited to:

• Follow pre-defined processes, guidelines, and SOPs to perform audit tasks with high levels of accuracy and productivity.
• Core responsibilities for this position include the ability to make logical decisions while performing audit tasks even when provided information is ambiguous.
• Report audit results and communicate them to others within the organization.
• Approve or disapprove audit entries based on pre-defined guidelines and explain logical reasoning behind approve/reject decision.
• Review authoritative sources to validate catalog data when needed. Browse the site and use the search box to look for products.
• Review the Amazon catalog for content quality based on pre-defined guidelines and SOPs.
• Thoroughly check product details to ensure the accuracy and completeness of the data.
• Analyze data and identify new trends/patterns.
• Identify generic patterns in browse and audit to be translated into guidelines and SOPs to improve overall audit outcome.
• Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
• Work with project teams to write and test new SOPs for new audit and data quality management tasks.

A day in the life

In addition to the above responsibilities the candidate:

• Must be flexible to meet business requirements & work with high-priority/visibility English content for all English Countries.
• Should be competent to independently communicate both written/spoken with stakeholders/clients, in case required.

About you

The ideal candidate must demonstrate strong analytical & communication skills, attention to detail and a commitment to excellence. In addition, the candidate must be proficient in written and verbal English.

Basic qualifications

• Bachelor's degree
• Experience with Microsoft Office products and applications
• Mandatory - good communication skills both verbal and written.

Preferred qualifications

• 0 to 24 months of working experience in online retail operations or similar fields.
• Proficient in American English.
• Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.
• Strong working knowledge of basic computer business applications such as MS Word and MS Excel, Outlook.
• Strong background in web search and familiarity with various ways used for searching for information.
• Good data analysis skills and great attention to detail oriented.
• Familiarity with online retail (e-commerce) and Internet search industries.
• Willingness to work with sensitive issues, including but not limited to:
  • Adult content
  • Religious and philosophically sensitive issues
  • Alcohol, tobacco, weapons and other potentially offensive products

Compensation & benefits

As a Catalog Assistant, you will receive a salary of around INR 275,000 to INR 526,000 per year. The benefits vary by location, scheduled hours, and how long you’ve worked for Amazon. They also depend on your job status, such as seasonal or temporary employment. The benefits may include:

• Medical plans
• Employee assistance program
• Financial security
• Comprehensive insurance
• Restricted stock units
• Adoption assistance
• Maternity and parental leave
• Paid time off and holidays
• Employee discount

Training & development

Amazon prioritizes employee success with robust training initiatives such as Career Choice, the Amazon Technical Apprenticeship Program, AWS Training and Certification, AWS Grow Our Own Talent, and Machine Learning University. The Learning & Development team is dedicated to enhancing employee growth and satisfaction through innovative programs that improve operational tasks, foster leadership capabilities, and cultivate stronger team dynamics, ultimately enhancing overall performance.

Career progression

Advance your career while still earning a paycheck, and improve your networking within Amazon. They offer internal mentoring programs that connect you with fellow Amazonians and help you take your skills to the next level. You can also participate in Career Choice opportunities after 90 days of employment for as many years as you work a regular, full-time role at Amazon.

To know more, watch this video:

Sources

The following sources were used in researching this page:

• aboutamazon.com/workplace/upskilling-commitments
• amazon.jobs/content/en/teams/fulfillment-and-operations/learning-development
• hiring.amazon.com/why-amazon/career-advancement/mentorships-development
• amazon.jobs/en/benefits
• glassdoor.com/Salary/Amazon-Catalog-Assistant-Salaries-E6036_D_KO7,24.htm?experienceLevel=LESS_THAN_ONE&location=N,115
• youtube.com