Device Associate, Appstore Ops

About Amazon

Founded by Jeff Bezos in 1994, Amazon began as an online bookstore but quickly expanded into selling DVDs, CDs, video games, electronics, and more. Today, Amazon offers a variety of products and services through its online marketplace and content distribution platform, including online retail, cloud computing services, consumer electronics, e-book sales, and digital media downloads.

Your role

Appstore Chennai Ops team deals with testing Appstore software across devices Fire Tablets, Fire TVs, and a wide array of devices. You will support the execution of tests across platforms, perform daily quality checks as per established guidelines and report deviations accurately, understand and ramp up on testing procedures, guidelines, and policies for new devices and apply the same in day-to-day work to ensure it meets Amazon’s high-quality bar.

Responsibilities:

• The Amazon Appstore team is looking for high-energy, detail-oriented, and technically-savvy Device Associates to perform test execution on Amazon’s devices.
• You will support the execution of tests across platforms, perform daily quality checks as per established guidelines and report deviations accurately, understand and ramp up on testing procedures, guidelines, and policies for new devices and apply the same in day-to-day work to ensure it meets Amazon’s high-quality bar.

Some of the key job functions of a Device associate involved in testing are:

• Executes test cases, small, simple/mid-sized components, and/or features related to apps, services, or devices to ensure they are operating as designed
• Reviews new test & work instructions. Shares knowledge & best practices.
• To deep dive into the app features & core functionalities.
• Meets daily productivity & quality targets. Can execute repetitive tasks daily with the highest standard of quality w.r.t deliverables.
• Logs bugs/failures related to the execution of test instructions and/or quality mechanisms.
• Tracks resolution per service level agreements (SLAs).
• Able to learn manual device & application test procedures & how to use applicable software & tools.
• Strong knowledge in language, vocabulary & grammar & contextual information.
• Ability to deep dive into applications & compare features between various versions & identifying changes made within versions.
• Ability to use software tools for validation, analysis, and data capture daily.
• Comfortable with capturing results, communicating and escalating failures, and providing status reports.

Training, development, and rotations

Amazon is committed to empowering employees to do their best work - and to do your best work you need to be constantly learning, growing, and becoming a better version of yourself. With the support of the team, Amazon helps you to reach your potential through a variety of offerings, such as:

• A performance philosophy geared toward development, not ratings
• Constantly have to learn. When surrounded by extremely smart people
• Learn what customer-centric means.
• Job rotation programs designed to reignite and broaden your work experience
• Yearly education and training reimbursement to keep your skillset sharp
• Subscriptions to the leading online training platforms for technical and business acumen
• POD (Power of Difference) communities to network, mentor, and grow as leaders.

Salary & benefits

The annual salary for this role can range from INR 2 Lakhs to INR 4 Lakhs (Source: AmbitionBox).

They provide the following benefits:

• Paid time off
• Health care plans
• Financial planning and assistance
• Maternity and parental leave
• Employee discount on Amazon merchandise
• Employee Assistance Program (EAP)
• Leave programs for military service members, veterans, and their families

Work-life balance

When you join Amazon, you are part of a team that works together to create one goal. You create new friendships, and a lot of those are like family. Work days are usually from Monday to Friday with good flexible working hours.

Culture and Vibe

Amazon has a very relaxed but still professional work environment. It has a friendly and fun work culture. It is committed to being diverse, inclusive, and equal in its approach.

The company believes that incentives are not enough to make workplace culture powerful. It understands that corporate culture and values define a business. They have gained an appreciation for their policies and initiatives that reinforce their employees to strive harder for their mission.

About you

Basic Qualifications:

• B.E, B.Tech, MSC IT and MCA
• Decent communication
• Testing knowledge
• Good analytical skills

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.