Digital Content Associate - Different Languages

About Amazon

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers, and the store.

Your role

Responsibilities:

• Language certification level - N3
• The Primary responsibility of the role is to perform analysis, quality checks, and edits on digital content for the Manga readers, to validate the accurate conversion to the digital format.
• The role will require the candidate to understand the eBook content requirements, understanding comics, editing tools, and operation workflow tools.
• The associate needs to continuously adapt and learn new features of the Editors and improve on his/her acumen to quickly edit and fix up the contents. The associate has to follow the editing SOP to spot/catch errors in the content.
• The associate needs to perform a content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. The associate will need to use software tools for quality audit, content editing, and data capture.
• The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %), and delivery/latency SLA. The associate will be measured on his compliance with these Metrics, SLA requirements, QA guidelines, and team and personal goals.
• The associate should be a team player, come up with improvement ideas for his direct report, and improve the editing/QA process.
• The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information, and escalate when needed.
• The role is an individual contributor role.
• In addition, the associate should have attention to detail, good communication skills, and a professional demeanor.

To know more about roles and responsibilities Click the "Apply on employer site"  button

Training & development

Amazon aims to spark a revolution in the way training is provided. It has a deep understanding of the core Operations tasks that drive employee satisfaction. They develop Operations leadership and associates by helping them build stronger relationships with teammates and achieve better performance results.

Benefits

Below are some benefits:

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Perks & Benefits
• Professional Support

Career progression

Amazon believes everyone should be able to learn new skills and build their career at Amazon or elsewhere. That's why as part of their mission of being Earth's Best Employer, they have made a $1.2 billion commitment to investing in the upskilling of their employees with free skills training, tuition support programs, a variety of certifications, and more to help improve the abilities of the employees.

To learn more about the career path click here

Work-life balance

Work days are usually from Monday to Friday. They have flexible work timings. When you join Amazon, you are part of a team that works together to create one goal. You create new friendships, and a lot of those are like family. Here you find good work with a balanced life.

Culture & vibe

• Amazon has a very relaxed but still professional work environment. It has a friendly and fun work culture. It is committed to being diverse, inclusive, and equal in its approach.
• The company believes that incentives are not enough to make workplace culture powerful.

To learn more about their culture click here

About you

Basic Qualifications:

• Language certification level - N3
• Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes
• Self-starter, good team player
• Strong attention to detail in editing content and deep diving and identifying root causes of issues
• Good at problem-solving, data analysis, and troubleshooting issues related to content editing
• Good interpersonal skills to manage ongoing relationships with the software team and inter-operations teams
• Knowledge of or experience in the Publishing industry is a big plus
• Undergraduate from any reputed university

Preferred Qualifications:

• Language certification level - N3
• Proven interpersonal skills & time management
• Exposure to Manga books
• Exposure to Microsoft Office
• Working knowledge of XML and HTML standards

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where there are multiple jobs available for the same role but in different languages(Japanese, German, Spanish). Choose the language you want to apply and submit the application directly.