HR Ops Admin

Job Summary

1. Primary Scope- HR Assistant - Sort Center
2. Coordination with Agencies for adequate manpower supply and enforcement of contractual terms under the agreement
3. Absenteeism/ Attrition Control measures and Leave Management, Daily attendance tracking.
4. Agency audits and recording of Compliance records at Site
5. Time to time contract closures/renewals of associates and break adherence
6. Salary Input Processing
7. Monthly Agency Bill processing and query resolution with associates/agency/finance, etc.
8. Just in time associate conflict resolution and support in handling external site issues.
9. Ensure adequate basic supplies and proper accounting of – pantry, lockers, etc.
10. Site Infra audit and closures on basic facilities for employees
11. Site Compliance – record updates and execution on actions
12. Engagement Activities – Birthday celebration, Monthly Learning Activity, Reward & Recognition or any other events to be organized for the associate experience.
13. Support in managing associate feedback and monitor the closures – VOA, FGD’s, Agency Connect, etc.
14. Attend all emergencies at site pertaining to HR services
15. To play an enabler role for internal stakeholders and ensure HR governance on the policies and procedures
16. Lead and partner on CSR initiatives
17. To publish monthly HR dashboard and align site ops leaders on specific insights

Basic Qualifications

• Bachelors in Human Resources or a related field; master’s degree a plus.
• Experienced in HR operations, including payroll and handling of employee data.

Preferred Qualifications

• Knowledge of contract labour management and compliances
• Strong attention to detail, ability to prepare reports and work in Excel.
• Strong interpersonal and communication skills.