Onboarding Specialist (Start ASAP)

About Amazon

Amazon India is the Indian counterpart of the global e-commerce giant, Amazon. Launched in 2013, it quickly gained popularity and has become one of the leading e-commerce platforms in the country. From delivering fresh produce to their doorstep to creating and distributing movies, music, and more, it is always finding new ways to delight its customers.

Your role

This is a role for the Seller Growth Programs - EU 3P Compliance team. Compliance Services aim to dramatically transform the way Sellers can fulfill their Compliance (VAT, Extended Producer Responsibility, and other) obligations in the EU.
In this role, you have to be a self-starter, comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced and ever-changing environment. You have to interact with Selling partners (SPs) and help SPs with adoption, VAT registration, and the filling process.

Responsibilities:

• Expected to own SP interaction to drive compliance program adoption while supporting them throughout the funnel.
• Re-actively and proactively developing and executing strategic analyses that provide important insights into the business.
• Monitoring existing metrics and partnering with internal teams to identify process and system improvement opportunities.
• Build and manage an active sales pipeline to ensure that revenue targets will be met.
• Drive definition of sales processes, pipelines, goals, and reporting to meet the rapid growth of the business and achieve strategic objectives.
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
• Identifying specific prospects/partners to approach, communicating the specific value proposition for their business, and establishing long-term, successful partnerships.
• Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets.

Training & development

Amazon offers a range of training programs, like customer service techniques, problem-solving, inventory management, and safety procedures to enhance employees' skills at fulfillment centers. It also encourages employees to develop their careers through various professional development programs. These programs can include workshops, seminars, conferences, and networking opportunities.

Salary & benefits

Onboarding Specialist salaries at Amazon can range from ₹5L  to ₹7L per year. 

Amazon offers comprehensive, highly competitive benefits that begin on day one. They include 

• Health insurance
• Holidays and paid time off
• Professional growth
• Employee assistance program.

Career progression

People who succeed at Amazon have something in common—they are customer-centric, they are leaders and they are innovators. Learning from the failures, and applying them to the next big idea, is at the heart of delighting customers and inventing things you never thought possible. Employees are encouraged to take ownership of their work and careers. It believes this means people grow faster at Amazon than they would anywhere else.

Work-life balance

As part of its ongoing efforts to introduce progressive policies and enable better work-life balance, Amazon India has introduced a new part-time work arrangement policy starting November 2021. The new policy enables employees to avail of reduced working hours to focus on personal priorities. Employees can temporarily request to work fewer hours after prior discussions with their managers and HR.

Culture & vibe

A company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of its customers. Amazon believes that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what it can achieve as a company. It actively recruits people from diverse backgrounds to build a supportive and inclusive workplace. Also takes steps to ensure employees have a sense of belonging, value, and opportunity.

About you

• B2 or C1 Certification in Italian Language and Bachelor's degree (preferably in Computer Science or Business), and 0 to 3 years of relevant working experience
• Excellent communication skills in written and oral English with the ability to face external and internal partners professionally and maturely.
• Advanced computer literacy in Microsoft Office (especially MS Excel) applications
• Interest in e-Commerce/Online business.
• Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.
• Attention to detail and high capability to work on different projects in parallel
• Creative and analytical problem solver with a passion for operational excellence.

How to apply

To apply for the position click on the "Apply on employer website" button on this page and upload your credentials. 

Source 

The following source was used in researching this page.

• Glassdoor.co.in/Salary/Amazon-Onboarding-Specialist-Salaries
• Amazon. jobs/en/landing_pages/working-at-amazon.