Selling Partner Risk Operations Investigator

About Amazon

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers, and the store.

Your role

SPRO Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, and other company associates to accomplish goals. 

Responsibilities:

• Researches and evaluates facts surrounding seller transactions
• Takes appropriate action on investigated transactions based on established standard operating procedures and tools
• Documents their actions by providing detailed annotations
• Communicates with external customers via phone or email during the investigation process
• Communicates with internal customers and peers in person, via email, annotations, and phone during and following the investigation process
• Understand the issue and make the best use of the available resources to resolve it
• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard
• Communicate with internal and external stakeholders
• Understand performance metrics to create an analysis for driving business goals
• Meet predetermined and assigned productivity targets and quality standards

To know more about roles and responsibilities Click the "Apply on employer site"  button

Training & development

Amazon aims to spark a revolution in the way training is provided. It has a deep understanding of the core Operations tasks that drive employee satisfaction. They develop Operations leadership and associates by helping them build stronger relationships with teammates and achieve better performance results.

Salary & benefits

The annual salary for this role can range from INR 3.2 to INR 3.7 LPA. (Source: Ambition Box).

Below are some benefits:

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Perks & Benefits
• Professional Support

Career progression

Amazon believes everyone should be able to learn new skills and build their career at Amazon or elsewhere. That's why as part of their mission of being Earth's Best Employer, they have made a $1.2 billion commitment to investing in the upskilling of their employees with free skills training, tuition support programs, a variety of certifications, and more to help improve the abilities of the employees.

To learn more about the career path click here

Work-life balance

Work days are usually from Monday to Friday. They have flexible work timings. When you join Amazon, you are part of a team that works together to create one goal. You create new friendships, and a lot of those are like family. Here you find good work with a balanced life.

Culture & vibe

• Amazon has a very relaxed but still professional work environment. It has a friendly and fun work culture. It is committed to being diverse, inclusive, and equal in its approach.
• The company believes that incentives are not enough to make workplace culture powerful.

To learn more about their culture click here

About you

Basic Qualifications:

• Education Qualification: Graduate in any discipline
• Work Experience: 0 to 4 years
• Communication Skills- Excellent communication skills (written and spoken) in Modern Language
• Ability to handle and interpret large sets of data
• Demonstrated ability to work in a team in a very dynamic environment

Preferred Qualifications:

• Demonstrated problem-solving and analytical skills
• Proven ability to work productively and efficiently in an independent setting
• Proven ability to clearly communicate with managers and associates at all levels
• Global perspective and a solid understanding of business objectives
• Excellent attention to detail and work with the highest level of accuracy

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where there are multiple jobs available for the same role but in different languages(Japanese, German, Korean, Italian). Choose the language you want to apply and submit the application directly.