Virtual Technical Support

About Amazon

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers, and the store.

Your role

Responsibilities:

• Action-oriented, self-disciplined and organized
• Practical time management skills and ability to prioritize work time to ensure productivity and      department standards
• Ability to communicate clearly with both internal and external customers
• Good comprehension skills - the ability to clearly understand and address customer issues appropriately

To know more about roles and responsibilities Click the "Apply on employer site"  button

Training & development

Amazon aims to spark a revolution in the way training is provided. It has a deep understanding of the core Operations tasks that drive employee satisfaction. They develop Operations leadership and associates by helping them build stronger relationships with teammates and achieve better performance results.

Salary & benefits

The annual salary for this role can range from INR 2.9 to INR 3.7 Lakhs. (Source: AmbitionBox).

Below are some benefits:

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Perks & Benefits
• Professional Support

Career progression

Amazon believes everyone should be able to learn new skills and build their career at Amazon or elsewhere. That's why as part of their mission of being Earth's Best Employer, they have made a $1.2 billion commitment to investing in the upskilling of their employees with free skills training, tuition support programs, a variety of certifications, and more to help improve the abilities of the employees.

To learn more about the career path click here

Work-life balance

Work days are usually from Monday to Friday. They have flexible work timings. When you join Amazon, you are part of a team that works together to create one goal. You create new friendships, and a lot of those are like family. Here you find good work with a balanced life.

Culture & vibe

• Amazon has a very relaxed but still professional work environment. It has a friendly and fun work culture. It is committed to being diverse, inclusive, and equal in its approach.
• The company believes that incentives are not enough to make workplace culture powerful.

To learn more about their culture click here

About you

Skills:

• Effective problem-solving skills including decision-making, time management and immediate prioritization of tasks as assigned
• Ability to approach problems logically and rationally
• Action-oriented and self-disciplined
• Organized and detail-oriented
• Ability to quickly and effectively prioritize work time in various departments to meet the business need
• Ability to maintain composure in highly escalated situations

Qualification:

• The minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply

How to apply

To apply for this role, click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.

The application and interview process differs depending on the role, but here are some of the ways they get to know you

• Online Application
• Phone Interview
• In-Person Interview