Workplace Health & Safety Senior Associate

About Amazon

Amazon offers a variety of products and services through its online marketplace and content distribution platform, including online retail, cloud computing services, consumer electronics, e-book sales, and digital media downloads. Amazon's goal is to make changes that have a positive impact on society at large. This includes using its position as one of the biggest companies in the world to help reduce poverty worldwide through programs such as Amazon Smile.

Your role

Job Summary

• Address customer system queries and provide resolution.
• Deep dive into system functionality and highlight any uncertainties to the technical team.
• Support sites with safety administration tools & train them on module functionality.
• Meet the SLA for the issues received.
• Complete daily metrics and callouts from the sites
• Consistently monitor customer requests and comply with the process requirement.
• Support roll-out of new modules to the Business Units.
• Take a Deep Dive and investigate into issues received and plan out the next step of action.
• Undertake risk assessments as required and follow up control measures to completion
• Become a subject matter expert in your specific level of competence, while staying vigilant and not disclosing any sensitive information outside of your particular level.
• Flexibility on hours worked to cover shifts during Peak and ensure investigations are completed.
• Conduct yourself professionally at all times: you maintain confidentiality in matters involving safety investigations.
• Provide insights to businesses by Deep- diving into their safety data as required.

Training, development & rotations

Amazon is committed to empowering employees to do their best work – and to do your best work you need to be constantly learning, growing, and becoming a better version of yourself. With the support of the team, Amazon helps you to reach your potential through a variety of offerings, such as:

• A performance philosophy geared toward development, not ratings
• Constantly have to learn. When surrounded by extremely smart people
• Learn what customer-centric means.
• Job rotation programs designed to reignite and broaden your work experience
• Yearly education and training reimbursement to keep your skillset sharp
• Subscriptions to the leading online training platforms for technical and business acumen
• POD (Power of Difference) communities to network, mentor, and grow as leaders.

Salary & benefits

The average annual salary for this role will range from INR 2 to 4 LPA (Source: AmbitionBox) depending on the experience. The company takes care of you and your loved ones and will support you with a competitive and comprehensive benefits package. Below are some highlights:

• Paid time off
• Health care plans
• Financial planning and assistance
• Maternity and parental leave
• Employee discount on Amazon merchandise
• Employee Assistance Program (EAP)
• Leave programs for military service members, veterans, and their families
• .....read more

Career progression

Amazon believes everyone should have the opportunity to learn new skills and build their career at Amazon or elsewhere. The reason why as part of their mission of being Earth's Best Employer, they have made a $1.2 billion commitment to investing in the upskilling of their employees with free skills training, tuition support programs, a variety of certifications, and more to help improve the abilities of their employees. They also support:

• Higher Education 
• Apprenticeships & Certifications
• Mentorships & Development

Work-life balance

When you join Amazon, you are part of a team that works together to create one goal. You create new friendships, and a lot of those are like family. Work days are usually from Monday to Friday with good flexible working hours.

Culture & vibe

• Amazon has a very relaxed but still professional work environment. It has a friendly and fun work culture. It is committed to being diverse, inclusive, and equal in its approach.
• The company believes that incentives are not enough to make workplace culture powerful. It understands that corporate culture and values define a business.
• They have gained an appreciation for their policies and initiatives that reinforce their employees to strive harder for their mission.

About you

The basic qualification and key skills required are:

Basic Qualifications

• Engineering Graduate (Mechanical/ Electrical/ Environmental/ HSE) with Diploma in industrial safety or equivalent
• MS Excel
• Good communication skills (both verbal and written)

Preferred Qualifications

• NEBOSH certification or equivalent
• Proficiency in Macro, VBA

How to apply

To apply for this role, simply click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted easily.

The primary recruitment process includes,

• Online Application
• Phone Interview
• In-Person Interview (Technical)