Sales Operations Specialist

Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes – from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers is as simple and seamless as possible.

Join us as a Sales Operations Specialist on our Sales Operations team in Bangalore to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Sales Operations Specialist, you will enable clients to maximize returns on IT investments, drive efficiencies and reduce costs. You will play a meaningful role in meeting customers’ needs, as well as crafting and maintaining a global portal for customer accounts. You will build positive relationships, ensuring an outstanding experience for both our customers and our sales teams.

You will:

• Manage order fulfilment
• Research customer order problems and work cross-functionally to resolve them and deliver the right solutions
• Facilitate product and sales information flow and create a positive internal customer experience
• Engage in sales operations process improvements

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 1 to 2 years of relevant work experience
• Good communication skills, both written and verbal
• Knowledge of Microsoft applications, especially Microsoft Excel
• Attention to detail, passion for customer engagement and problem-solving
• Capacity to be self-motivated and work on your own as well as in a team

Desirable Requirements

• Experience working with data and presentation skills are a plus