Technical Content Developer

Technical Content Developer

round-breaking products deserve to be accompanied by world-class technical information. Dell Technologies customers expect nothing less. That’s where our Technical Content Development team comes in. Working side-by-side with editors and illustrators, subject matter experts and stakeholders, the team creates clear, concise and easy-to-understand content for multiple channels. It takes an ability to research, analyze and synthesize complex subject matter. And it’s all underpinned by an understanding of how our technologies work and how they benefit customers.

Join us as a Technical Content Developer on our PowerEdge Information Development and Design team in Bangalore, India to do the best work of your career and make a profound social impact.

What you’ll achieve

As a PowerEdge Technical Content Developer, you will work with software developers, support teams, and other content developers to create important product content. The information we provide helps Dell customers manage and maintain their servers so that they can keep their businesses running.

You’ll thrive here if you are curious, collaborative, willing to take ownership, and passionate about helping customers.

You will:

• Assist with creating and revising technical information content such as installation, operation and maintenance instructions, technical advisories, release notes
• Publish content on multichannel platforms in form of PDF documents, web pages, blog articles, wikis, videos, and online help systems
• Get guidance and training from senior colleagues to apply standard technical writing and content development practices
• Participate in social media discussions related to technical content and information experience.
• Adhere to document schedules, content management, and information architecture processes.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 0 to 2 years of experience with Software documentation and Content Development during an internship, student job or first job assignment.
• Basic knowledge of industry standards such as DITA, XML, and HTML.
• Knowledge of Scrum environment, SDLC and DDLC.
• Affinity with IT and technology trends and assist with creating and revising technical information, including installation, operation, and maintenance instructions.
• Ability to review information and draw accurate conclusions, refined writing skills.

Desirable Requirements

• Basic knowledge of job related content authoring, publishing, and graphic design tools.
• Excellent communication and presentation skills with