Customer Engineer

Minimum Qualifications

• Bachelor's degree in Computer Science, related technical field or equivalent practical experience.
• Experience planning infrastructure modernization as a technical consultant, technical pre-sales engineer, or enterprise architect.
• Experience in one of the following: cloud migration, data center migration, disaster recovery, virtualization, application/servers assessment and discovery.
• Experience leading IT strategy discussions and designing cloud adoption plans.

Preferred Qualifications

• Master's degree in Computer Science or other technical fields.
• Experience as an IT infrastructure consultant or enterprise architect working in data center investment strategies and proposals.
• Experience in networking (i.e., Linux, software-defined networking, network virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks) and their application to PaaS and IaaS technologies.
• Experience with deployment methodologies and technologies (e.g., CI/CD, Chef, Puppet, Ansible).
• Experience with Windows, Linux system administration, and/or Enterprise applications.
• Knowledge of VMware technology stack (e.g., vSphere, vCenter, ESXi, vSAN etc.) or Microsoft technology stack (e.g., Active Directory, Windows Server, etc.).

About the Job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes using technology to connect with customers, employees and partners.

As an Infrastructure Modernization Specialist in the Google Cloud Customer Engineering team, you will work with the Sales team to introduce Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, and problem-solve any potential technical roadblocks. You will also be part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.

Responsibilities

• Challenge and inspire customers and peers to solve difficult problems with ambitious and novel solutions, leveraging a sophisticated set of technical competencies.
• Manage the Go-to-Market strategy from a technical perspective. Craft the strategy to transform the customers, identify key customer technical objections, and develop a strategy to resolve technical blockers.
• Work hands-on with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments. Help the Account team to close agreements from a technical perspective.
• Recommend migration strategies, enterprise architectures, migration tools, and cloud infrastructure required to successfully implement a complete solution using best practices on Google Cloud. Travel to customer sites, conferences, and other related events as required.