Assistant Manager Payment Services

About HSBC

HSBC is one of the world's largest banking groups by assets, HSBC Holdings owns subsidiaries throughout Europe, Hong Kong, and the rest of the Asia/Pacific region, the Middle East and Africa, and the Americas. HSBC deals in Commercial Banking, Wealth Banking, Global Banking, and Personal Banking.

Your role

Global payments and Cash management:

Global Payments and Cash Management is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost-effectively with dedicated in-country and regional support. Their expertise in this area is repeatedly recognized by the industry’s most prominent publications and associations with numerous global, regional, and country awards.

Principal responsibilities:

• Manage and control daily operations and administration of the payment operations (which includes FCY/LCY processing, regulatory filings, RBI liaison, Investigations, etc.) to achieve a high level of efficiency and customer service, which would help attain strategic and operating objectives of the Bank.
• Monitor the performance of external vendors and operating staff in the unit
• Ensure standardization of processes. Process notes are to be updated regularly.
• Regulatory reporting activities as per RBI and other regulators' requirements.
• Ensure an effective Business Continuity plan is in place for the unit and completion of the BC exercise promptly.
• Ensure day-to-day processes are run as per defined procedure notes and policies.
• Contribute to all performance parameters which include cost management, key process performance indicators (TAT, accuracy, etc.), customer satisfaction levels, etc.
• Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• Implement the Group compliance policy as applicable to his role. Should be aware of the Operational Risk scenarios associated with their role, and ensure that all actions during their employment with HSBC, take account of the likelihood of the operational risk occurring.

For the detailed job description, click on the "Apply on employer site" button.

Training, development & rotations

The company’s people transformation initiatives continue to be focused on developing and building a strong leadership team, significantly improving the capability to attract the right talent, inculcating a high-performance culture, creating opportunities for development and growth both personally and professionally, and providing access to continuous learning and strengthening the holistic rewards framework that acknowledges excellent performance.

Salary & benefits

The annual salary for this role can range from INR 2.5 Lakhs to INR 5 Lakhs. (Source: Ambtionbox)

Benefits they offer:

• Healthcare & Insurance
• Life Insurance
• Disability Insurance
• Dental Insurance
• Vision Insurance
• Performance Bonus
• Pension Plan
• Retirement Plan
• Stock Options & Equity
• Maternity & Paternity Leave
• Employee Assistance Program

Work-life balance

HSBC keep employees engaged and motivated to maintain productivity, but more importantly, to ensure their mental health and well-being. HSBC has various programs to drive meaningful collaborations, work-life balance, and a more profound sense of loyalty and camaraderie. Work days are usually from Monday to Friday. They have strict work timings.

Culture & vibe

HSBC since the beginning has emphasized having a diverse workforce in the house. Their philosophy of diversity and inclusion is reflected in the number of places they operate. HSBC not only hires people with diverse cultures but also does business that reflects its “broader world” philosophy. HSBC explicitly illustrates that diversity creates varied opportunities, eventually leading to growth and development. 

To be inclusive HSBC emphasizes some key zones such as fair and diverse recruitment programs, helping the under-represented faction to come to the forefront, and building and supporting an assorted society at the workplace.

About you

Qualifications:

• Minimum Graduation or as required for the role, whichever is higher.
• This role requires 0-1 year of banking exposure in banking accounts and data entry.

Skills required for success are:

• Strong communication and decision-making ability
• Thinking and Problem-solving skills
• Customer Driven

How to apply

To apply for this role, just click on the "Apply on employer site" button below, which navigates to the career page where the application can be submitted directly.