Analyst - Business & Ops Specialist

Job Description

The analyst role will be responsible for auditing/payment processing of JPMC international telecom invoices.  The Analyst will perform assignments with minimal supervision, escalating only the most complex or unprecedented items to their supervisor. They will be responsible for moderate to high complexity assignments including those with multiple participants, complex tax research, auditing, payment of invoices, accrual submissions, tracking results and other projects as assigned.

• Analyze and reconcile complex telecom issues requiring specialized knowledge of Telecom invoice methodology.  Incorporating process/policy standards within the department.
• Gain a thorough understanding of global accounts, including detailed knowledge of operations that affect the account, accounting, system interfaces that affect the accounts, telecommunication terms and contracts and overall transactions flow of operating and closing entries.
• Respond to, research and resolve outstanding items for assigned global accounts.  Communicate with clearing partners to facilitate the resolution of outstanding items.  Clearing partners will include internal customers, external vendors and Managed Service vendors.
• Identify exemptions to standards on assigned accounts, determine underlying causes and escalate to the supervisor and/or clearing partners as appropriate.  Identify and communicate with other departments.
• Manage reports timely on disputed/recouped charges as savings according to Telecom Finance standards.
• Maintain complex and accurate documentation to support disputed items in accordance with appropriate telecom contracts and tariffs and in compliance with Corporate Accounting practices and policies.
• Obtain a thorough understanding of international cost centre bill-out concepts, allocation codes, tax requirements, JPMC legal entities, general ledger practices and all corporate and/or vendor systems and interfaces.
• Analyze, dispute, track and report on contract billing irregularities on vendor monthly assigned accounts
• Analyze/communicate out-of-condition abnormalities in monthly statistics to management

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.