Digital Solutions Portals - Business Analyst

Job Description

Global Technology Infrastructure

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do.  Together, you’ll use a disciplined, innovative, and business-focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a modern, stable, resilient, and secure operating environment where you and the products you deliver will thrive. 

Product Line

The Help and Request Digital Solutions Product Line at JP Morgan Chase Global Technology is responsible for engineering, developing, and supporting modern enterprise-wide solutions that allow our global workforce of over 250,000 employees to effectively engage and receive Help and Request as required internally and externally across the entire firm.

Our global scale presents a great opportunity to drive the innovation that will continue to fundamentally transform the way we work.  As a member of the team, we look first and foremost for people who are passionate about solving business problems through teamwork and innovation, while leveraging product development and engineering best practices. As a member of our team, you'll play a crucial role in identifying, improving, and developing technology solutions that drive our strategic goals. This is a tremendous opportunity to learn about high-priority initiatives and collaborate with colleagues throughout the firm. Working at the intersection of business and technology, you'll sharpen your understanding of business processes and data analysis while continuing to develop your leadership, management, and communication skills. No matter where your career ultimately takes you, you'll make a meaningful impact and lasting connections with outstanding colleagues and mentors.

This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• A strong understanding of at least one business function in the firm, as well as a broader understanding of other areas.
• Proficiency in business applications, data usage, and management
• Ability to liaison between lines of business and the development team, while working with a wide range of stakeholders and collaborating with your team
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
• About Us
• J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

About the Team

The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm’s cybersecurity, access management, controls, and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group’s number one priority is to enable the business by keeping the firm safe, stable, and resilient.

High-Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be completed before commencing employment or assignment.