Document Management Specialist

Job Description

As a Transaction Processing Specialist in Wholesale Payments Operations, you'll provide operational support within our Corporate Investment Bank. You'll be responsible for ensuring that all aspects of transaction management for clients are completed on time and exceptions and client inquiries are resolved. You'll also provide subject matter expertise to clients. Additional responsibilities may include managing daily regulatory reporting tasks and remediation activities, as well as process improvement.

Responsibilities:

• Execute tasks assigned
• Take lead on process improvement and automation
• Manage assigned tasks independently with little or no supervision
• Have a control mindset and be alert to issues and risks that have an impact on the process, or on the organization
• This role requires a wide variety of strengths and capabilities, including:
• Preferred experience in middle or back-office operations
• Understanding of the financial services industry, products, and processes
• Strong analytical skills with complementary communications and presentation skills with attention to detail and accuracy
• A strong sense of ownership and responsibility
• Excellent client focus and customer care working practices
• Ability to drive results through people, communication, influence, and interactions
• Bachelor’s degree
• Strong computer skills (MS Excel, Word, PPT, Outlook, etc.)