Strategic Business Analyst

Job Description

Correction analytics team deals with breaks across Chase bank relating to products as Credit Cards, Consumer and Business Banking, Auto Finance and Merchant services.

These breaks can present complex, multilayered, and data-intensive business problems. Typically these problems will be of an unstructured nature, whereby the DA will be expected to quickly assess and comprehend the situation, and develop a practical approach/strategy to the analysis.

Activities include (but are not be limited to), identifying impacted populations based on the defined Business problems, calculating often complex financial impact. The financial impact is the amount which the customer should not have been charged o the customer should have received from the chase. Should be able to follow the process of recalculating interest charges over a period of time, recalculating total refund amount (Refund +Interest) based on the exclusion of specific charges, and determining if fees applied would not have otherwise been billed.

This role requires extensive interaction with business stakeholders, Project Managers and Business analysts. The candidate has to possess strong problem solving and reasoning skills as the business problem sometimes are not clear or very straightforward. An in-depth understanding of banking products is good to have.

The role will offer you an opportunity to dig deeper and enhance your banking product understanding and knowledge about day to day working knowledge of sub-products of the same like Credit card pricing strategy, Credit card acquisition process, ATM process, Business lending product, Auto lending etc. 

Skills

Required:

• Expertise and practical work experience in SQL and SAS
• Proficiency with standard MS Office tools (Excel, Word, etc.)
• Ability to independently do root cause analysis.
• Understanding of the data infrastructure in an FS organization
• Ability to quickly self-learn different business and execute analytics projects for new lines of business
• Understanding the business problem and
• Working out an analytical solution 

Preferred:

• Alteryx, Tableau and Python will be good to have.
• Proficient in Tera Data database environments. Oracle environments is a plus.
• In-depth understanding of writing and maintaining UNIX Scripts.
• Elevated proficiency in MS Excel

Qualifications

• Must be detailed and quality assurance oriented
• Must possess strong process adherence discipline
• Throughout the life cycle of a project, specific process control procedures and documentation must be followed and completed by the DA.
• Be able to work multiple problems simultaneously; typically a DA will be assigned three to five problems at once
• Must possess good verbal and written communication skills

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.