Investment Management Operations Reporting

Job description

Morgan Stanley Investment Management (MSIM), together with its investment advisory affiliates, has $482 billion in assets under management or supervision as of December 31, 2017. Morgan Stanley Investment Management strives to provide outstanding long-term investment performance, service, and a comprehensive suite of investment management solutions to a diverse client base, which includes governments, institutions, corporations, and individuals worldwide.

Background on the team

The position would be responsible for performing Portfolio and Client Reporting functions for Investment Strategies across MSIM. While preparing and delivering reports for the clients remains the core responsibility, there are other tasks as well that form part of this role. These include replying to client inquiries, requests for data/reports from the Investment team, Sales team, Clients, etc.

The Reports prepared could range from very simple, standard reports which are mainly automated (system generated), or highly customized (complex) reports dictated by the clients which can be quite manual. The form in which they are delivered could be excel files, pdf files, word documents, PowerPoint presentations, and other such mediums. Some of the common report types are Performance files, Positions/Holdings, Transaction Reports, Asset Compositions, Rating breakdowns, etc. All reports must be delivered as per the frequency agreed upon (monthly, weekly, quarterly, etc) and as per the deadline set. The deadlines could even be on-demand.

This position would require the individual to work closely with functional teams in other regions and involve liaison & interaction with global stakeholders including portfolio managers, actual clients, etc

Primary responsibilities

• Reporting to Internal and External clients - production, handling queries & data requests.
• Maintaining a task list and following up with other teams responsible for data /reports sourced from them.
• Tracking each deliverable per the deadlines set and ensuring no lapses occur.
• Following maker & checker process for each deliverable with zero tolerance for inaccuracy.
• Periodic Risk and Exception reporting to senior management.
• Involvement in projects related to the job function.
• Following up with IT for any development needs or issues raised with the current reports.

Qualifications

Skills required (essential)

• Demonstrates a clear understanding of the business they support and client requirements.
• Well versed with MS Office - Outlook (Email Management), Excel (SQL, writing macros, Lookup, Formulas, Pivots, etc.), Word & PowerPoint.
• Basic understanding of various financial products' performance & cash flows.
• Strong client service focus, interpersonal and excellent verbal & written communication skills.
• Strong analysis and problem-solving skills required. Ability to facilitate and execute the analysis of data and technical issues.
• Performs tasks that require deep analytical skills and keep Management informed of progress and activities within their respective area.
• Understands the importance of following defined procedures and completing the appropriate checklists.
• Takes personal responsibility for resolving client issues, can escalate cause and resolution, and does not compromise control to comply with clients' requests.
• Exhibit a strong sense of urgency, accountability, and ownership.
• Ability to follow up & work with teams at off-shore / remote locations.
• Ability to identify and escalate risk issues to stakeholders.
• Relevant prior experience in client reporting/service will be an added advantage.
• Actively participates in team meetings, raising issues, questioning others, and offering solutions/ideas.
• Proactively ensures upward and peer communication of initiative, issues, and successes.
• Helps to create a positive work environment that builds trust, and finds innovative ways to improve teamwork.
• Shows a willingness to help others in the team with tasks and issues.
• Ability to multi-task and prioritize functions and tasks.